O:11:"VTEmailTask":9:{s:18:"executeImmediately";s:1:"0";s:7:"summary";s:38:"Send Email to Contact on Ticket Update";s:6:"active";s:1:"1";s:2:"id";s:2:"10";s:9:"fromEmail";s:93:"$(general : (__VtigerMeta__) supportName)&lt;$(general : (__VtigerMeta__) supportEmailId)&gt;";s:9:"recepient";s:33:",$(contact_id : (Contacts) email)";s:7:"subject";s:79:"$ticket_no [ Ticket Id : $(general : (__VtigerMeta__) recordId) ] $ticket_title";s:7:"content";s:624:"Ticket ID : $(general : (__VtigerMeta__) recordId)<br>Ticket Title : $ticket_title<br><br>
								Dear $(contact_id : (Contacts) lastname) $(contact_id : (Contacts) firstname),<br><br>
								The Ticket is replied the details are :<br><br>
								Ticket No : $ticket_no<br>
								Status : $ticketstatus<br>
								Category : $ticketcategories<br>
								Severity : $ticketseverities<br>
								Priority : $ticketpriorities<br><br>
								Description : <br>$description<br><br>
								Solution : <br>$solution<br>
								The comments are : <br>
								$allComments<br><br>
								Regards<br>Support Administrator";s:10:"workflowId";s:1:"9";}